Section One

Privacy Policy

Homes by Cathy Wood is committed to protecting your privacy and handling your personal data with care and transparency. This policy explains what data we collect, how we use it, and your rights in relation to it. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

This website is operated by Homes by Cathy Wood, a property consultancy and interior design practice with offices in London and Los Angeles.

Email: ask@homesbycathywood.com
London: 82 Great Eastern Street, London, EC2A 3JF, United Kingdom
Los Angeles: 11601 Wilshire Blvd, Suite 101, Los Angeles, CA 90025, United States

What Personal Data We Collect

We collect personal data only when you choose to provide it — for example, by completing the contact form on this website or by emailing us directly. The data we may collect includes:

• Your name and contact details (email address, phone number)
• The location of your property (where provided voluntarily)
• Details of your project or enquiry
• Any other information you include in messages sent to us

We may also collect certain technical data automatically when you visit this website, including your IP address, browser type, device type, operating system, and pages viewed. This is collected to help us understand how the website is used and to improve the experience for visitors.

How We Use Your Data

We use the personal data you provide to:

• Respond to your enquiries and communicate about your project
• Provide the services you have engaged us to deliver
• Improve our website, content, and client experience
• Monitor and maintain website security and performance
• Comply with our legal obligations in the UK and United States

We will not use your data for unsolicited marketing without your explicit consent, and we will never sell or share your personal information with third parties for commercial gain.

Legal Basis for Processing

Under UK GDPR, we process your data on the following legal bases:

• Legitimate interests — to respond to enquiries and manage our business
• Contractual necessity — to deliver services you have engaged us for
• Consent — for any marketing communications and non-essential cookies
• Legal obligation — where we are required to retain records by law

How Long We Keep Your Data

We retain enquiry and project correspondence for up to three years from the date of last contact. Financial and contractual records are kept for up to six years in line with UK legal requirements. Data is securely deleted once it is no longer required. You may request earlier deletion at any time.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, loss, or alteration. However, no method of internet transmission is entirely secure and we cannot guarantee absolute security.

International Data Transfers

Given that Homes by Cathy Wood operates across both the United Kingdom and the United States, your data may be accessed by team members in either location. Where data is transferred internationally, we ensure appropriate safeguards are in place in compliance with applicable data protection law.

Third-Party Services

This website may use third-party services including Google Analytics, WordPress plugins, and email platforms. These providers may process data in accordance with their own privacy policies. We are not responsible for the practices of third-party services, and we encourage you to review their policies separately.

Your Rights

Under UK GDPR and applicable US privacy law, you have the following rights in relation to your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your data (“the right to be forgotten”)
• The right to restrict or object to certain processing of your data
• The right to data portability
• The right to withdraw consent at any time where processing is consent-based

To exercise any of these rights, please contact us at ask@homesbycathywood.com. We will respond within 30 days. If you are based in the UK and are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office at www.ico.org.uk.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend checking back periodically.

Section Two

Cookie Policy

This website uses cookies — small text files stored on your device when you visit a website. Cookies help us understand how visitors use our site, remember your preferences, and ensure certain features work correctly.

What Are Cookies?

A cookie is a small data file placed on your device by a website. Cookies cannot run programmes or deliver viruses. They are uniquely assigned to your browser and can only be read by the web server that issued the cookie to you.

Types of Cookies We Use

Type	Purpose	Consent Required?
Essential	Required for the website to function correctly — including security, navigation, and form submission. Cannot be disabled.	No
Analytics	Used to collect anonymous data about how visitors use the website (pages visited, time on site, device type). We may use Google Analytics or similar tools.	Yes
Preference	Remembers your choices and settings (such as cookie consent) to improve your experience on return visits.	Yes
Marketing	Used to deliver relevant content or track the effectiveness of any promotional activity. Only activated with your explicit consent.	Yes

Managing Your Cookie Preferences

When you first visit homesbycathywood.com, you will be presented with a cookie consent notice. You may accept or decline non-essential cookies at that point. You can also manage or delete cookies at any time through your browser settings — instructions for the most common browsers are available at www.aboutcookies.org.

Please note that disabling certain cookies may affect the functionality of parts of this website.

Third-Party Cookies

Some cookies on this website are set by third-party services such as Google Analytics. These services operate under their own privacy and cookie policies, which we encourage you to review. We do not control third-party cookies and accept no responsibility for their use.

Section Three

Terms of Use

By accessing and using homesbycathywood.com, you agree to comply with and be bound by the following terms. If you do not agree with any part of these terms, please do not use this website.

Use of This Website

This website is provided for informational purposes relating to the property consultancy, interior design, renovation, and related services offered by Homes by Cathy Wood. You agree to use this website lawfully and in a manner that does not infringe the rights of others or restrict their ability to use and enjoy it.

Intellectual Property

Unless otherwise stated, all content on this website — including text, images, graphics, branding, and design — is owned by or licensed to Homes by Cathy Wood and is protected by applicable intellectual property laws in the United Kingdom and internationally. You may view pages for your personal, non-commercial use only. You must not reproduce, republish, distribute, modify, or otherwise exploit any content from this website without our prior written permission.

Accuracy of Information

While we take care to ensure that the information on this website is accurate and up to date, we make no guarantees as to its completeness, currency, or suitability for any particular purpose. Content may change without notice and should not be relied upon as professional advice.

Not Professional Advice

The content on this website is provided for general informational and inspirational purposes only. Nothing on homesbycathywood.com constitutes professional interior design, property investment, legal, financial, or construction advice. You should always seek appropriate professional guidance before making decisions based on anything you read here.

Limitation of Liability

To the fullest extent permitted by applicable law, Homes by Cathy Wood shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of, or inability to use, this website or any content contained within it. This includes, without limitation, loss of data, loss of profits, or any other financial loss.

Third-Party Links

This website may contain links to third-party websites for convenience or reference. We do not control, endorse, or accept responsibility for the content, availability, or practices of any external site. A link to a third-party website does not constitute an endorsement of that site or its content.

Changes to This Website

We reserve the right to update, suspend, modify, or remove any part of this website or these Terms of Use at any time and without notice. Continued use of the website following any changes constitutes your acceptance of the updated terms.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of this website shall be subject to the jurisdiction of the courts of England and Wales, without prejudice to any mandatory rights available to users in other jurisdictions including the United States.